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Medical Office Assistant (Vancouver)

Job Type: Part-Time
Job Function: Care Coordinator
Job Location: Vancouver, BC

We are currently looking for a new Medical Office Assistant / Care Coordinator to join our Vancouver office. Located in Gastown, Vancouver, this role is ideal for anyone looking to further their experience in the medical field while working at an fun, innovative technology company.

Role Responsibilities:
  • Interacting with patients via video, phone and live chat
  • Providing technical support and assistance to our patients using the EQ Virtual website and app
  • Scheduling appointments
  • Billing Encounters
  • Sending and filing prescriptions, lab requisitions, referrals and other paperwork for patients and physicians

To exceed at this role, we recommend that you have the following skills:
  • Minimum 60wpm typing speed
  • Additional languages an asset (Mandarin/Cantonese)
  • Knowledge/previous work experience with an EMR is preferred
  • Good knowledge of Mac and Windows computers, general knowledge of iPhones and Android phones
  • A pleasant, outgoing attitude and an interest in the health care industry
  • Ability to self-motivate and work independently
  • Ability to quickly adapt to new technology and to acquire new technical skills

Requirements:
  • Background check will be performed
  • Available for weekend shifts on a semi-regular basis (we are open 7 days/week)
  • Available to begin training within 2 weeks - evening and/or flexible part-time scheduling available.

Please note: Previous Medical Office Assistant experience is an asset and candidates with this background will be considered first. However, we are a small team and most important is a good attitude, willingness to learn and interest in the new and exciting field that is telehealth

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Excellent Doctors. Excellent Care.

  • "I think the team at Equinoxe is out of this world, and the experience of working online has been very unique. There is much still to learn and refine in this area of medicine, but the advantages are clear and I hope we continue to use it for improving access to care and services."

    Dr. Nitasha Puri
    Family Doctor, 2016
  • "Patients love the flexibility. Meeting virtually helps them balance the demands of work, life and family, more importantly, it assures continuity of care and reduces the need to utilize walk-in clinic-type care."

    Dr. Wilhelm Hofmeyr, FMD
    Medical Director, 2016
  • "I have truly enjoyed my Equinoxe experience, and appreciate all the help and positive interaction that I have had with each of you, as well as the various coordinators who have all been excellent."

    Dr. Marilyn Hopp
    Family Doctor, 2016

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